Credit Cards: We accept MasterCard, Visa, American Express, Discover and E-Check. Please provide the card number, expiration date, CVV code and cardholder's name. For E-Check you will need to provide the account number and routing code. E-checks must clear your bank (as regular checks do) before items are shipped. Your account will not be charged for any item until that item is shipped. Your Receipt will show PlanetRena/Frog Pond Aquatics.
PayPal: PayPal is convenient and costs nothing to use. You may sign up for a PayPal account or not. It is your choice and you may use any credit card and or electronic check to pay for your order when you use PayPal.
For PayPal, credit cards and electronic checks your account will show Rena OEM Sales, Rena Corp, Planet Rena or W.Brown Distributing as the company charging your account.
NOTE: Your credit card statement name and address MUST match your "sold to" name and address. Your shipping address can be different.
Check, Cashier's Check or Money Order: Your personal or company check is welcome, but may be held up to 10 days for bank clearance. We suggest using a cashier's check or money order for prompt order processing. Your check or money order must be in US funds, and drawn on a US bank. There will be a $20 service charge for all NSF checks returned to us for any reason. All checks should be made payable to PlanetRena/Frog Pond Aquatics.
Checkout Instructions For Auctions
Payment must be received within 5 days from the end of the auction. If payment is not received in the allotted time, the item will be forfeited and it will be re-listed. The non-paying bidder will also be reported to ebay.
Payments should be sent to OurPad@FrogPondAquatics.com Shipment will be within 48 hours of receipt of a cleared payment. We also accept checks and money orders but personal checks must clear my bank before we will ship your order. This may delay your shipment up to 10 days. If you wish to mail your payment, it must be received within 10 mailing days from the end of the auction. NC residents pay sales tax.